Privacy Policy
Last updated: January 27, 2025
At StitchGrid, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent management platform.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- • Name and email address
- • Account credentials and profile information
- • Payment and billing information
- • Communication preferences
- • Support and customer service interactions
- • AI agent configurations and prompts
- • API usage and performance metrics
- • Platform interactions and feature usage
- • Device and browser information
- • IP address and location data
How We Use Your Information
We use your information to provide, maintain, and improve our AI agent management services, including:
- • Creating and managing your AI agents
- • Processing API requests and responses
- • Providing customer support and technical assistance
- • Sending important service updates and notifications
We use your information to ensure the security and integrity of our services:
- • Monitoring for security threats and abuse
- • Complying with legal obligations and regulations
- • Investigating and preventing fraud
- • Enforcing our terms of service
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, such as cloud hosting providers, payment processors, and analytics services.
Legal Requirements
We may disclose information when required by law, court order, or government regulation, or when necessary to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Consent
We may share information with your explicit consent or at your direction, such as when you choose to integrate with third-party services.
Data Security
All data is encrypted in transit and at rest using industry-standard encryption protocols.
Strict access controls and authentication mechanisms protect your data from unauthorized access.
Continuous monitoring and security audits ensure the ongoing protection of your information.
Your Rights and Choices
Access and Control
- • Access your personal information
- • Update or correct your data
- • Delete your account and data
- • Export your data
Communication Preferences
- • Opt out of marketing communications
- • Manage notification settings
- • Control data sharing preferences
- • Request data portability
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.